Banking & Financial Services

Modernize customer experience and automate banking operations.

Omnichannel CX, collections automation and AI for banks and financial institutions.

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Digital Banking CX

Omnichannel support for account opening, cards, loans and digital banking via InConnecta.

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WhatsApp & RCS

Official channels for notifications, transaction alerts and customer service at scale.

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Collections

Affinin collections with automated campaigns, negotiation workflows and compliance controls.

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Process Automation

Verantti RPA for credit analysis, KYC, form processing and back-office automation.

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Analytics & Risk

Intelles dashboards for portfolio health, churn prediction and operational intelligence.

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Compliance & Audit

Full interaction logging, LGPD/GDPR compliance and audit-ready exports.

Ocendeck platforms for this sector

Ocendeck InConnectaOcendeck AffininOcendeck VeranttiOcendeck Intelles