Collections & Debt Recovery
Turn overdue accounts into recovered revenue — automatically.
Omnichannel collection flows, negotiation automation and compliance for financial and BPO operations.
Talk to a specialist📋
Portfolio Segmentation
Classify accounts by risk and aging. Auto-assign to campaigns.
💬
Omnichannel Outreach
Contact via WhatsApp, SMS, voice, email and RCS — the channel that gets responses.
🤝
Automated Negotiation
AI-assisted flows offer payment plans within policy rules.
📊
Recovery Analytics
Real-time dashboards for recovery rate, campaign ROI and portfolio health.
🔒
Compliance Controls
LGPD/GDPR-compliant workflows with full audit trail.
🔗
Core Banking Integration
Connect to CBS and ERP via API for real-time account status.
Ocendeck platforms for this sector
Ocendeck InConnectaOcendeck AffininKeptan.AI