BPO & Contact Centers
Scale CX, cut costs, deliver results — at any volume.
Omnichannel contact center, CRM and automation for outsourcers of every size.
Talk to a BPO specialist📞
CCaaS — Omnichannel ACD
Intelligent routing across voice, WhatsApp, chat, email and RCS with real-time supervisor dashboards.
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RPA for Back-Office
Automate repetitive after-call work, data entry and system updates with Verantti bots.
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Quality & Compliance
Call recording, AI scoring, coaching workflows and compliance dashboards for regulated industries.
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Messaging at Scale
WhatsApp, SMS, Telegram and social channels — all managed by one agent or bot in InConnecta.
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CRM & Client Reporting
Affinin CRM tracks KPIs, SLAs and client dashboards. White-label reports for end customers.
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System Integration
Open API connects InConnecta, Affinin and Verantti to any client platform, WFM or BI tool.
Ocendeck platforms for BPO
Built end-to-end on InConnecta, Affinin and Verantti.
Ocendeck InConnecta
Ocendeck Affinin
Ocendeck Verantti
Keptan.AI